Van de Venter Mojapelo — Debt Recovery Specialists

Debt recovery,
re-engineered.

For over three decades, VVM has recovered what others write off — pairing seasoned negotiators with data-driven precision. Ethical. Compliant. Relentless. Together, we build trust.

  • Est. 1993
  • CFDC 0013148/05
  • ADRA Member
  • B-BBEE Level 1
Trusted partner since 1993CFDC registered 0013148/05ADRA memberB-BBEE Level 1POPIA compliantTogether, we build trust

01 / Who we are

Three decades of trust,
built one recovery at a time.

At VVM, we are committed to being the market leader in debt recovery, building strong relationships and acting with integrity. We value people, clients and partnerships — and we strive to make a positive impact through our work.

From our head office in Randburg, we serve credit providers across South Africa with recovery programmes that are rigorous, humane and fully accountable.

VVM — Debt Recovery Specialists, trusted partner since 1993
Registration
1993/005612/07
Council for Debt Collectors
0013148/05
Head office
332 Kent Avenue, Randburg
Operating since
1993

33+

Years of recovery expertise

L1

B-BBEE contributor status

2

Industry accreditations — CFDC & ADRA

100%

POPIA-aligned processes

02 / What we do

Recovery services, end to end.

From first reminder to final settlement — one accountable partner across the full collections lifecycle.

01

Commercial Recovery

Structured recovery of outstanding business debt — firm on outcomes, careful with the relationships behind them.

02

Consumer Collections

High-volume consumer portfolios handled with empathy, full compliance and measurable results.

03

Early-Stage & Pre-Legal

Early intervention that resolves accounts before they escalate — faster, cheaper and cleaner for everyone.

04

Legal Escalation Support

When litigation becomes unavoidable, hand-off is seamless — complete documentation trails, no lost momentum.

05

Trace & Locate

Data-driven tracing that reconnects portfolios with debtors who have moved on — always POPIA-aligned.

06

Reporting & Analytics

Live portfolio visibility — recovery rates, contact outcomes and projections, whenever you need them.

03 / How we work

A precise, transparent pipeline.

Every portfolio moves through the same disciplined sequence — so you always know where your money is.

01Onboard

Portfolios are ingested, validated and segmented within days — clean data trails from day one.

02Strategise

Every account is scored and routed to the treatment path with the highest probability of recovery.

03Engage

Respectful, omni-channel contact — negotiators trained to recover value while preserving dignity.

04Resolve & Report

Arrangements, settlements and closure — with transparent reporting back to you at every step.

04 / What we stand for

Values that survive contact with reality.

Debt recovery tests principles daily. Ours hold — they're why clients stay for decades.

01

Relationships Matter

We nurture trust and collaboration — with clients, with debtors, with each other.

02

Integrity

We act with honesty, ethics and transparency in every engagement.

03

Client Focus

We deliver solutions that meet client needs — not one-size-fits-all treatments.

04

Excellence

We strive for the highest standards in everything we do.

“Together, we build trust.”

05 / Governance

Accredited. Audited. Accountable.

VVM is registered with the Council for Debt Collectors, a member of the Association of Debt Recovery Agents, and a B-BBEE Level 1 contributor. Our certificates and statutory manuals are public — download and verify them any time.

Personal information is processed in line with the Protection of Personal Information Act (POPIA) — see our privacy policy.

Begin recovery

Ready to recover what’s owed to you?

Talk to the team that has been turning written-off debt into working capital since 1993.